Delivery Times
Introduction
At Duro-Custom Ltd., we strive to provide you with an exceptional shopping experience, which includes reliable and prompt delivery times. Here are our shipping policies to inform you about the timelines and processes associated with your orders.
Order Processing Time
Orders are typically processed within 1 to 2 business days after receipt. Please note that orders placed after 5 PM will be processed the next business day.
Shipping Options
- Standard Shipping: 3 to 5 business days
- Express Shipping: 1 to 2 business days
- International Shipping: 5 to 10 business days, depending on the destination
Shipping Costs
Shipping fees are calculated based on the weight of your order and the destination. The exact fees will be displayed during the checkout process.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing tracking information. You can track the progress of your shipment in real-time via our website.
Delivery Restrictions
We ship internationally, but some restrictions may apply depending on local regulations and available transport services.
Delays and Delivery Issues
While we strive to meet the indicated delivery times, delays can occur due to unforeseen circumstances such as adverse weather conditions, strikes, or high demand periods. In the event of a delay, we will inform you as soon as possible and provide a new estimated delivery date.
Customer Service
If you have any questions regarding your delivery, please contact our customer service at contact@duro-custom.com. We are here to help.